Now Hiring – Guest Relations

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Celebrating and Saving Wildlife and Wild Places has never been so much fun!

  • Do you have the magic in you to create memorable and engaging experiences for others?
  • Are you wild and passionate about providing great service to the people around you?
  • Want to join a team that creates smiles and lasting memories on a daily basis?

If you answered “yes”, then you have what it takes to be part of the Guest Relations team at the Detroit Zoo!


About The Role

As a full-time seasonal Guest Relations team member, you will help to create lifelong memorable experiences for Detroit Zoo guests.  Working in a variety of positions throughout the Zoo, you can help drive repeat visits by delivering the highest possible standards in guest service, presentation and product knowledge.  You will ensure that our guests are receiving phenomenal service by engaging with them in a wild, fun and safe environment!

By submitting one application, you will be considered for all available Guest Relations positions including:


About You

  • Experience in a customer service role
  • Fun, dynamic and friendly personality
  • Cash-handling experience
  • Excellent communication, listening and motivational skills
  • Enjoy working outdoors during the spring, summer and winter months
  • Able to walk and stand for extended periods
  • Able to work in areas with loud noises and confined spaces
  • Proven ability to work on multiple projects simultaneously and multi-task as necessary
  • Self-motivated; able to work independently or as part of a team
  • Flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events